Amazon Competitor Review Gap Analysis
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Please install @user_507a5056/competitor-review according to https://skillhub.cn/install/skillhub.md.
About this skill
The Problem
Amazon sellers often see demand signals in competitor reviews, but raw comments are scattered and negative themes get buried. Manual review work makes it hard to answer: which weaknesses hurt conversion most, and whether competitors are solving the same issues? This skill turns collected review samples into traceable gap analysis instead of generic praise-and-complaint summaries.
How It Works
- Entry command:
voc --site <site>returns the total collection + VOC cost first; only after user confirmation does--confirmrun collection, waiting, analysis, and archiving. - Report interpretation: use
reports/report --id; ifdeltaMdis returned, explain changes versus the previous report first: which issues improved, which emerged, and which are still worsening. - Competitor comparison: use
analyze --type comparefor product-to-competitor comparison; when review counts are sufficient, useradarto compare trends. For top negative feedback, usereviews --stars negative --sort helpful. - Operational alerts:
alertssurfaces unread negative-review alerts,workbenchsorts issues by severity, andadvise --review-idgenerates reply suggestions.
Boundaries and Notes
- Paid operations must be quoted first and explicitly confirmed; never assume user consent to spend credits.
- After an interruption, do not rerun immediately; check
reportsfirst to confirm whether a report already exists and avoid duplicate charges. - Data comes from ARI-collected samples; small samples or narrow windows need corroboration from additional sources. Strategy recommendations must be separated from direct data reads.
Use Cases
- Before a new listing launch, compare top-rated negative reviews of two competitors to find recurring installation and durability complaints for the new product.
- During a weekly review, read the prior VOC delta and report which issues improved, emerged, or are still worsening, and decide which fixes to prioritize.
- When unread negative-review alerts appear, sort issues by severity in workbench and draft replies for the most helpful bad reviews.
- Before enabling weekly collection, check whether the ASIN is manual or scheduled and confirm the monthly cost with the user.
Best For
- Amazon operations leads who need to turn competitor negative reviews into tracked product gaps.
- Listing owners who need to identify why high-helpful bad reviews hurt conversion.
- Customer support managers who need to triage unread negative alerts and draft replies.
- Brand owners who need to spot unresolved user pain points from competitor comparisons.
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