Internet Mouthpiece
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Please follow the guide at https://skillhub.cn/install/skillhub.md to install @user_4cc88af7/internet-mouthpiece.
About this skill
Problem
In customer service disputes, client scope changes, family pressure, neighbor complaints, or social media shade, users usually need a response that controls the aftermath, not just a harsher reply. The core challenge is distinguishing the goal: venting, demanding accountability, ending the conversation politely, or preserving evidence for a complaint.
How It Works
The skill extracts what the other party said, where it happened, and the desired outcome, then checks for a safer alternative. If a formal complaint is more effective, it points to official channels first. If face-to-face communication is better, it offers that advice before drafting a reply.
It then produces three tiers: normal pushback, sarcastic counter, and high-impact response. Each option notes the best channel, risk level, and why the line works, so it can be adapted for chat, complaint forms, in-person conversation, or social posts.
Boundaries
This is for wording, emotional buffering, and light rights protection, not legal advice. For example, customer service replies lean on platform rules, workplace replies emphasize email trails, and family replies focus on holding the line. In cases involving elders, livelihood, privacy, legal risk, or high-intensity conflict, it prioritizes cooling off, official channels, and evidence collection over escalation.
Use Cases
- When a seller refuses a return, draft complaint-ready replies using facts, platform rules, and evidence points for WeChat or support forms.
- When a client requests unrealistic changes, write a professional pushback message for WeChat or email that protects the relationship without escalating.
- When relatives pressure you at family dinner, generate polite lines that end the topic without starting a public argument or lasting conflict.
- When a neighbor makes noise or blocks parking, draft a first warning message that stays calm and evidence-focused for WeChat, group chats, or in-person talks.
Best For
- Consumers who need complaint-ready seller replies that stay polite, factual, and aligned with platform rules in chat or support forms.
- Freelancers and client-facing staff who must push back on last-minute scope changes in email or chat without burning the relationship.
- Young professionals who want to deflect marriage pressure or family criticism without starting a public fight in everyday family conversations.
- Residents dealing with noise or parking disputes who need calm, evidence-first messages for group chats, neighbor talks, or official complaints.
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