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8D Quality Report Generation

Business Operations Updated 2026.08.30

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About this skill

Problem it addresses

Quality incident reports often stall on incomplete facts, vague root causes, and untestable corrective actions. When engineers receive complaints about scratches, deformation, or batch defects, they need a structured 8D report that can support customer communication, audit review, and internal closure. Manual drafting can miss D0 risk assessment or present speculation as confirmed investigation findings, which weakens credibility with auditors.

How it works

The skill turns 8D report generation into an interactive analysis workflow. It starts with D0 self-diagnosis: classifying the issue as a sudden quality accident, customer complaint, supplier incoming-material problem, or system/process issue, then scoring data completeness, complexity, and urgency. It accepts natural-language descriptions and tabular input copied from Markdown, CSV, or Excel, mapping common columns such as problem description, quantity, batch, time, and product automatically. Multi-row tables generate a defect summary first, then produce full 8D reports for each item.

The analysis covers D1 team formation, D2 5W2H problem description, D3 containment, D4 root-cause analysis, D5 permanent correction, D6 verification, D7 prevention, and D8 closure. It enforces at least three levels of 5Why and pushes root causes into process, equipment, or document layers rather than stopping at “human error.” Keyword matching can detect automotive, semiconductor, or PCB contexts and apply industry-specific guides such as PPAP, APQP, FA, or Panel traceability. Output modes include the default full text report, /simple summary, /word Word document, and /ppt PPT draft.

Fit and cautions

This is useful for quality engineers drafting initial incident reports, customer complaints, or batch defect analyses. It does not replace measurement, testing, responsibility assignment, or on-site verification. For issues better handled by SPC, FMEA, or CAPA, the skill flags the need to switch or supplement tools. Placeholders such as “pending on-site confirmation,” “parameters to be measured,” and “owner to be assigned” should be treated as mandatory validation items before formal delivery.

Use Cases

  • Turn a customer complaint about deformation, batch, and quantity into a D1-D8 report with verification flags.
  • Paste multi-row defect rows and let column mapping generate one complete 8D report per issue.
  • Trigger automotive or PCB guides by keywords such as IATF, PPAP, or impedance, then output industry-aware actions.
  • Use `/word` to create a `.docx` 8D report draft for customer submission.

Best For

  • Quality engineers: draft audit-ready 8D reports for incoming, in-process, or customer complaints and flag evidence gaps.
  • Customer quality contacts: organize 5W2H problem description, containment, and corrective-action directions after defect feedback.
  • Manufacturing quality leads: summarize defects by product and batch, then prepare Word or PPT reporting drafts.
  • System auditors: review D0 risk assessment, root-cause evidence labels, and information completeness maps.