AI Agent Hub
Back to skills
🏢

Customer Service Growth Operations Workbench

Business Operations Updated 2026.08.30

Paste the following prompt into your AI chat to install this skill:

Please follow https://skillhub.cn/install/skillhub.md to install @kunlungrowth/kunlun-kefu.

About this skill

What it solves

Customer-service and growth teams often get stuck on unclear inputs and reusable outputs: they do not know who the user is, copy only lists features, ad review focuses on spend, private-domain groups go silent, and campaign rules are ambiguous. This skill targets marketing, growth, private-domain owners, and small merchants by turning common requests into structured documents, templates, and checklists. It does not connect to external accounts, keys, or paid services.

How it works

It routes requests by trigger phrases to five capabilities:
- User persona: input product + context, output pain points, channels, and decision factors.
- Conversion copy: input audience + product, output AIDA copy and variants.
- Ad review: input channel data, output funnel diagnosis and optimization items.
- Private-domain ops: input stage and goal, output SOP, scripts, and cadence.
- Campaign planning: input goal and budget, output framework and risks.
Key workflows include using AIDA to surface pain, make a clear promise, add evidence, lower the action threshold, and prompt next steps; reviewing ads from exposure → click → lead → payment to find the largest drop and attribute changes to creative, audience, or landing page; and planning campaigns with one target, mechanism, user path, assets, budget cap, and compliance checks.

Boundaries

It works best as a methodology scaffold, not as a substitute for professional judgment or live ad-platform integration. Add concrete audience, context, and constraints to make output more precise. Content should follow advertising and platform rules, and avoid absolute promises.

Use Cases

  • Turn frequent support questions into persona cards with pain points, channels, and decision factors.
  • Draft after-sales conversion copy with AIDA promises, evidence, and low-friction next steps.
  • Review support-channel spend and conversions to locate funnel leaks and suggest budget actions.
  • Fix slow community support and weak retention with onboarding SOPs, scripts, and weekly cadence.

Best For

  • Private-domain owners who need SOPs, scripts, and conversion cadence for quiet customer groups.
  • Growth operators who need to turn support leads into personas, copy, and campaign review materials.
  • Small-business support leads who need after-sales conversations shaped into AIDA conversion copy.
  • Content marketers who need campaign checklists and compliance risks for customer-service scenarios.