Hotel Smart Q&A Bot

Problem

Hotel reception teams, website assistants, and customer-service bots often answer the same recurring questions: room rates, check-in times, pet policy, parking, and breakfast. When answers are handled ad hoc, teams can accidentally give inconsistent pricing or overpromise policies. @user_7d3675d8/hotel-qa packages these high-frequency questions into a structured skill so a large model can answer hotel consultation requests consistently.

How It Works

The skill focuses on predefined Q&A coverage:
- Pricing: double room CNY 398/night, twin room CNY 458/night, suite CNY 688/night
- Check-in rules: check-in after 2:00 PM, check-out before 12:00 PM
- Facilities and policies: free underground parking, two-person buffet breakfast included, no pets allowed

Users can ask natural-language questions such as “How much is one night?” or “Is breakfast included?” The model should prioritize the skill’s provided answers instead of guessing hotel policies. For topics not covered, such as extra beds, deposits, invoices, or late checkout, it should direct users to the front desk or human support.

Boundaries

This skill is suited to static policy Q&A. It does not perform real booking, payment, live room availability, or loyalty-program actions. If rates, breakfast hours, or parking rules change, the skill data must be updated to avoid stale answers.